Privacy Policy

Last updated: November 17, 2025

CWhead Tech (“CWhead Tech,” “we,” “us,” or “our”) is a local computer services provider operating in Columbia, Tennessee (Maury County). This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1) Scope & Service Area

Our services and this website are intended only for customers located in or near Columbia, Tennessee. We do not solicit or provide services outside this area. If you are outside our service area, please do not submit personal information through our forms.

2) Information We Collect

• Contact Information: Name, chosen service type, and message details submitted through our contact form.
• Technical Information: IP address, browser type/version, operating system, and general website activity (“Usage Data”).
• Payment Information: When payments are made electronically, all transactions are securely processed through PayPal. CWhead Tech does not collect, store, or process any credit or debit card information directly on our servers.
• Security Information: We use Google reCAPTCHA to detect and prevent spam or automated abuse.

3) How We Use Your Information

• To respond to inquiries and provide requested services.
• To confirm eligibility within our Columbia, Tennessee service area.
• To maintain website functionality, detect fraud, and improve customer experience.
• To comply with legal obligations and payment verification requirements.

4) Payments and Third-Party Processing

All electronic payments are handled securely through PayPal. When you choose to pay via PayPal, you will be redirected to PayPal’s payment gateway, where your transaction is governed by PayPal’s Privacy Policy.

• We do not have access to your full payment details such as card numbers or banking information.
• We may receive confirmation of payment status (e.g., paid, pending, failed) and limited information such as your name, email, or PayPal transaction ID for record-keeping purposes.
• Any disputes regarding electronic payments should be handled through PayPal’s resolution process.

5) Cookies & Tracking

Our website may use basic cookies for session management or security purposes. You can adjust your browser settings to refuse cookies, but some site features may not work correctly.

6) Data Retention

We retain contact and transaction-related information as long as necessary to fulfill service requests, comply with accounting requirements, or meet legal obligations.

7) Data Disclosure

• We do not sell or rent personal data.
• We may share information with service providers such as PayPal or hosting providers under confidentiality and data-protection agreements.
• We may disclose data if required by law, subpoena, or to protect rights and property.

8) Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no online system is entirely secure, and we cannot guarantee absolute protection.

9) Children’s Privacy

We do not knowingly collect personal information from anyone under 13 years old. If such data is discovered, it will be deleted promptly.

10) Jurisdiction & Applicable Law

This website is controlled and operated from Columbia, Tennessee, and governed by Tennessee state law and applicable U.S. federal law. We do not market or provide services to regions outside the United States.

11) Changes to This Policy

We may update this policy periodically. Updates will appear on this page with a revised “Last updated” date. Continued use of our website constitutes acceptance of any changes.

12) Contact Us